Why is my Wireless Charging Station not working?

Troubleshoot:

1. Power: Avoid low-wattage/non-PD adapters or 3rd-party cables. Use the original set.

2. Case: Remove metal or non-MagSafe cases.

3. Reset: Unplug and replug the device.

Why isn't the phone module perfectly flat when folded?

This is normal. The hinge incorporates high-strength components to secure internal wiring for maximum durability. Rest assured, this design ensures long-term stability and does not affect charging.

Does the Wireless Charging Station support non-iPhone (Android) devices?

Yes, via 3rd-party magnetic cases. You can enjoy high-speed charging, but magnetic stability varies by case. A secure hold depends entirely on the cessory quality. For the best experience, use fully compatible devices.

Is the Wireless Charging Station watch module compatible only with Apple Watch?

Yes. Due to unique protocols and magnetic designs, other brands won't work. We ensure full Apple Watch compatibility via rigorous testing. If charging fails, please verify your device is a genuine Apple Watch.

Can I use the Wireless Charging Station for international travel?

Yes! Our adapter supports universal voltage. You only need a plug converter to match the destination's socket type. With that, the charging station works perfectly anywhere. Enjoy your trip!

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